This is the privacy notice of RKS Hairstudio. In this document, “we”, “our”, or “us” refers to RKS Hairstudio.

Introduction

This privacy notice explains how we collect, manage, and protect the personal information you share with us or that we gather through your interaction with our services.
It covers data that can directly or indirectly identify you as well as non-personal information.

Throughout this notice, “processing” means any operation performed on your information, such as collecting, storing, transferring, or using it.

Protecting your privacy and securing your information are key principles at RKS Hairstudio.
Our practices align with the Data Protection Act 2018, which incorporates provisions of the EU General Data Protection Regulation (GDPR).

For further details about your rights, please visit: www.knowyourprivacyrights.org.

Unless stated otherwise, we do not sell, distribute, or share your information with third parties.

Data We Process

We may collect and use different types of personal data, including:

• Identity Information: Your name, title, and date of birth

• Contact Information: Billing address, delivery address, email address, and phone numbers

• Technical Information: IP address, browser type, location settings, and device details

• Profile Information: Login credentials, purchase history, preferences, and feedback

• Marketing Information: Communication preferences and interactions with marketing materials

We may also aggregate non-identifiable data to compile statistics or improve our services.
This type of data does not reveal your identity unless combined with identifiable information.

Sensitive Personal Data

Sensitive information includes details such as race, ethnicity, religious beliefs, health data, or political opinions.

We do not collect or process sensitive personal data at RKS Hairstudio.

Failure to Provide Personal Information

If we require certain personal information by law or under the terms of a service agreement and you do not provide it, we may be unable to offer you our products or services.

Legal Grounds for Processing Personal Data

We process your information based on the following grounds:

1. Your Consent

When you interact with our website or services without entering a formal agreement, we rely on your consent to process your information.
You may withdraw your consent at any time by contacting us.

2. Our Legitimate Interests

We may process your information where necessary for our legitimate interests or those of a third party, provided that your fundamental rights do not override those interests.

Examples include:

• Keeping business records up to date

• Responding to inquiries and communications

• Protecting and improving our services

• Safeguarding legal claims and interests

3. Legal Obligations

In some cases, we are required by law to process your information, such as complying with regulatory requirements or responding to lawful requests by public authorities.

Specific Uses of Your Information

Information You Share Publicly

Our website may allow you to post comments, reviews, or messages intended for public viewing.
Once shared, we cannot control how others may use that information.

Handling Complaints About Content

If you report content posted on our website, we will investigate and take appropriate action, balancing freedom of expression with your right to privacy.

Communication with Us

When you contact us by email, phone, or through our website, we collect relevant data to respond efficiently and maintain communication records.

Complaints Management

We keep records of complaints and related communications to improve our services and resolve any disputes.

Automated Data Collection

Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and collect analytical data.

You can adjust your browser settings to manage or delete cookies.
For more information, visit our Cookie Policy.

Browsing Information

When you visit our site, our servers automatically log data such as your location, IP address, browser type, and device details.
This helps us understand user behavior and improve site performance.

Remarketing

We may use remarketing services to show you relevant advertisements on other websites based on your interactions with our site.
Cookies may be used to facilitate this process.

Disclosure and Sharing of Data

Third-Party Data Collection

While we do not disclose your personal information to third parties for marketing purposes, external services integrated with our website may collect data about you.
Their practices are governed by their own privacy policies.

Third-Party Advertisements

External advertisers may use cookies, scripts, or other technologies to personalize their ads and measure effectiveness.
We do not control these practices.

Your Rights and Choices

Keeping Your Data Updated

Please ensure that your personal information is accurate and up to date.

Accessing Your Data

You have the right to request access to the personal data we hold about you.
Requests can be made by contacting us.

Erasing Your Data

You may request that we delete your personal data where there is no valid reason for us to continue holding it.

Verification

For security reasons, we may request proof of your identity before fulfilling access or deletion requests.

Additional Information

Children’s Privacy

We do not market or sell products intended for children.
Users under the age of 18 should use our services only with the consent of a parent or guardian.

Raising a Concern

If you have any concerns regarding your personal data or this privacy policy, please contact us at:

📧 Email: [email protected]

If we cannot resolve your concern, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://ico.org.uk/make-a-complaint/.

Data Retention

We retain your personal data only as long as necessary to:

• Provide services

• Fulfill legal requirements

• Defend or pursue legal claims

Compliance with Laws

Our privacy practices are designed to comply with laws applicable in the countries where we operate.
If you believe our practices fall short of local requirements, please contact us.

Policy Updates

We may update this privacy notice occasionally.
Any updates will be posted on our website along with the updated effective date.

If you have any questions regarding our privacy practices, please contact us.