Privacy Policy

Last updated: May 2026

At RKS Hair Studio, we respect your privacy and are committed to protecting the personal information you share with us through our website, booking links, contact form, phone, email, and social media links.

1. Who we are

This website belongs to RKS Hair Studio, located at Fokionos Negri 20, Lavrio, Attica 19500.

You can contact us at:

Email: rokoshairstudio@gmail.com
Phone: +30 2292 024155

2. What personal data we collect

We may collect personal information when you contact us, book an appointment, or interact with our website.

This may include:

Your full name
Your email address
Your phone number
Your message through the contact form
Appointment details, such as service, date, time, and selected staff member
Basic technical information, such as browser type, device type, and website usage data

3. How we use your information

We use your information only for purposes related to the services of RKS Hair Studio.

These purposes include:

Responding to your messages and questions
Managing appointment requests
Providing hair studio services
Contacting you about your booking when necessary
Handling cancellations, reschedules, or no-show situations
Improving the website and user experience
Complying with legal or administrative obligations where required

4. Online booking

Our website may link to an online booking system, such as Setmore, where you can book, cancel, or reschedule your appointment.

When you use the online booking system, your information may also be processed by that third-party booking provider according to its own privacy policy and terms.

5. Booking and cancellation policy

We respect everyone’s time and try to serve every client with consistency and professionalism.

If you cannot attend your appointment, we would appreciate being informed as early as possible.

You can cancel or reschedule your appointment up to 12 hours before the appointment time.

No-shows or failure to notify us in advance may affect future appointment availability or service priority.

6. Contact form

When you submit our contact form, we collect the information you provide, such as your name, email address, and message.

We use this information only to reply to your request. We do not sell or rent your contact details to third parties.

7. Google Maps

Our website may include Google Maps to help visitors find our location.

When you interact with Google Maps, Google may collect data according to its own privacy practices.

8. Social media links

Our website may include links to Instagram and Facebook.

If you click these links, you will leave our website and visit the relevant social media platform. These platforms process data according to their own privacy policies.

9. Cookies and similar technologies

Our website may use cookies or similar technologies for basic website functionality, performance, analytics, embedded content, maps, or third-party services.

More details are available in our Cookies Policy.

10. Legal basis for processing

Depending on how you use our website or services, we may process your data based on:

Your consent, when you submit information voluntarily
The need to provide a requested service or appointment
Our legitimate interest in operating and improving our business
Legal obligations where applicable

11. How long we keep your data

We keep personal data only for as long as necessary for the purpose it was collected, such as responding to your message, managing appointments, handling service records, or complying with legal obligations.

Contact form messages may be kept for a reasonable period so we can follow up properly, unless you request deletion where legally possible.

12. Who we share your data with

We do not sell your personal data.

We may share limited data only when necessary with:

Booking service providers
Email or website hosting providers
Technical support providers
Legal or public authorities where required by law

13. Your data protection rights

Under data protection laws, you may have rights regarding your personal data, including the right to be informed, access your data, request correction, request deletion, restrict processing, request portability, and object to certain types of processing.

To exercise your rights, contact us at: rokoshairstudio@gmail.com

You also have the right to contact the Hellenic Data Protection Authority if you believe your personal data has not been handled properly.

14. Data security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no website or online transmission can be guaranteed to be completely secure.

15. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, booking tools, or legal requirements.

Any updates will be posted on this page.